Frequently Asked Questions:

1. What is our return policy?

Our return policy is if the product is defective, we must have pictures of the defective product for refund process to begin. 

2. What are the shipping options?

Due to the length of shipping we do not offer fast shipping at the moment. Tracking information will be available once the product is shipped to your home. 

3. When will I receive my order?

Our processing time is 2-5 business days, and once the product is shipped out, it typically arrives within 14 business days. If it takes longer please email us info@bazalarssolutions.com

4. What do I do if I never received my order?

We advise you to please contact us info@bazalarssolutions.com right away to resolve the issue and track your order.  

5. What do I do if i received a defective order?

We advise to email us immediately info@bazalarssolutions.com along with pictures of the damages so our company can rectify the problem. 

6. How do I make changes to an order I've already paid?

You have 24 hours to make any changes before your order is fully processed. 

7. How do I make sure the product is the right size?

In our product description we provide sizes and dimensions for the product to fit correctly in your home. We advise to take the proper measurements before purchase. 

8. How do i contact your company if my question isn't answered here?

Please contact us info@bazalarssolutions.com for any questions you may have.

Thank you!